1. This Privacy Policy is incorporated as part of our terms and conditions.
  2. This Privacy Policy applies to our user, merchants, suppliers, partners, service providers, contractors and riders (collectively referred to as “you” and “your”).




  1. “Personal data” means any information in our possession or control related to an individual, directly or indirectly, to the extent that the individual can be identified or is identifiable from such information, including but not limited to name, address, telephone number, passport/identification card number, date of birth, email address a, gender, marital status, race, vehicle and insurance information, bank details, e-wallet details and credit/debit card details.
  2. Your personal data can be collected from variety of sources, including but not limited to any events, activities, contest, customer satisfaction surveys, social media, transactions and any form of communications voluntarily made from/with us.
  3. By accessing, browsing, downloading and/or using our platform, you are requested to provide us your personal data. By providing such information voluntarily, we shall deem that you have read and understood this Privacy Policy and consented to our collection of your personal data and to process such data in accordance with this Privacy Policy.
  4. We may also receive, store and/or process your personal data made available to us by any third party/ies such as credit reference/reporting bodies, regulatory and law enforcement authorities for the purpose to deliver our services, performance of conditions of agreement and/or to comply with our legal and regulatory obligations.
  5. We may disclose your data to our third party providers (as defined in our terms of use) as well as any other hosting partners and/or providers and/or companies providing hardware, software, networking, storage and other related technology/services required to run our platform (collectively known as “third party service providers”), to the extent necessary for them to perform their services for us.
  6. We shall provide your information in respect of your purchase-related transaction to third party service providers including but not limited to third party service providers relating to payment gateways and other payment transaction processors, if such information is required by their privacy policies. In particular, you are no longer governed by this Privacy Policy or our terms and conditions once you are directed to a third-party website or application and your personal information will be handled by these providers. You are advised to read their privacy policies.
  7. Personal data provided to us or collected by us may be processed for the following purposes, including but not limited:-


For User

  1. to create and register an user account with us;
  2. to process and verify your identity;
  3. to provide, maintain and improve the usage of our platform;
  4. to fulfil and validate your transaction;
  5. to process payment in respect of your transaction made through online banking, e-wallet, credit/debit card transaction and thereafter sending the payment receipt to you;
  6. to communicate, maintain and improve our customer services;
  7. to conduct market research, surveys, analysis, customer profiling activities, analysis on customer patterns and choices, usage and activity trend analysis in relation to our platform and/or our services;
  8. to protect and/or enforce our legal rights and interests, including defending any claim made against us;
  9. to comply with legal and regulatory obligations under the applicable laws, legislation, regulations or court orders;
  10. to detect, investigate and prevent any fraudulent, prohibited or illegal activities or misuse of our platform;
  11. for internal administrative record, such as auditing, data analysis, record keeping, contact lists, risk management etc.;
  12. for our storage and hosting backup; or
  13. such other purposes related herein.


For third party service provider

  1. to allow you to provide products and/or services to our users;
  2. to process any payment related to your services to us;
  3. to communicate, maintain and improve customer services;
  4. to provide support for the purpose to handle requests and complaints;
  5. to comply with request or direction by government, law enforcement authorities or similar authorities;
  6. to detect, investigate and prevent any fraudulent, prohibited or illegal activities or misuse of our platform;
  7. for internal administrative record, such as auditing, data analysis, record keeping, contact lists, risk management etc.;
  8. for our storage and hosting backup; or
  9. such other purposes related herein.


  1. We may also use and process your personal data for the following marketing and promotional purposes:-
  1. to send you information, alerts, newsletters, updates, promotional materials, special privileges announcements on products, services, upcoming contests, events, activities, promotions, campaigns, polls or surveys offered/organised by us and/or our selected third parties service provider which may be of interest to you;
  2. to send you seasonal/festive greetings or messages;
  3. to notify and invite you to events or activities organised by us and/or our selected third parties service provider which may be of interest to you;
  4. to process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity;
  5. to share your personal data within our organisation and our selected third parties service providers who may communicate with you to market their products, services, events or promotions, from time to time by SMS, phone call, email, fax, mail, social media and/or any other appropriate communication channels.




  1. In the event where it is mandatory for you to provide us with your personal data, and you fail or choose not to provide us with such data, or do not consent to this Privacy Policy, we will not be able to provide our platform and/or services to you (if you are our user) or allow you to provide products and/or services or issue payments to you for products and/or services rendered (if you are our third party service provider).


  1. We shall deem that all personal data provided by you from time to time is accurate and complete and that none of it is misleading or out of date. You shall promptly update us in writing on any changes. Failure to provide and/or furnish accurate, complete and up-to-date personal data may result in your inability to access and use our platform and/or services.


  1. By using our platform, you hereby represent that you are at least the age of majority in your province of residence, ie. 18 years old in Malaysia. In the event that you are below the age of majority, you hereby confirm and acknowledge that you have obtained your parent or legal guardian’s consent to be bound by this Privacy Policy.



  1. We hereby covenant not to sell, transfer or disclose any of your personal data to any third parties save and except to the following third parties, for one or more of the above purposes abovementioned in Item B:-


  1. our subsidiaries, related and/or associated companies;
  2. your immediate family members and/or emergency contact person as may be notified to us from time to time;
  3. successors in title to us;
  4. our authorised third parties who offer promotions, contests, events, activities or campaigns;
  5. any person under a duty of confidentiality to which has undertaken to keep your personal data confidential which we have engaged to discharge our obligations to you;
  6. auditors, consultants, lawyers, accountants or other financial or professional advisers appointed in connection with our business on a strictly confidential basis, appointed by us to provide services to us;
  7. any party nominated or appointed by us either solely or jointly with other service providers, who provide services or conduct data processing on our behalf for data centralization and/or logistics purposes;
  8. data centres and/or servers located within or outside your country for data storage purposes;
  9. storage facility and records management service providers;
  10. government agencies, law enforcement agencies, courts, tribunals, regulatory/professional bodies, industry regulators, ministries, and/or statutory agencies or bodies, offices or municipality in any country, if required or authorised to do so, to satisfy any applicable law, regulation, order or judgment of a court or tribunal or queries from the relevant authorities;
  11. credit reference/reporting agencies for the purpose of credit checking on you;
  12. our user, business/marketing partners, third party service providers, suppliers, merchants, distributors, contractors or agents, on need to know basis, that provide related products and/or services in connection with our business on our behalf or to assist us with the provision of the platform and/or services to you;
  13. insurance companies for the purpose of applying and obtaining insurance policy(ies), if necessary;
  14. financial institutions for the purpose of applying and obtaining credit facility(ies), if necessary;
  15. banks and financial institutions, merchants and credit/debit card companies in connection with your transactions with us;
  16. any third parties (and its advisers/representatives) in connection with any proposed or actual reorganization, merger, sale, consolidation, acquisition, joint venture, assignment, transfer, funding exercise or asset/share sale relating to all or any portion of our business or in the unlikely event of insolvency, bankruptcy or receivership; and/or
  17. any other persons reasonably requiring the same in order for us to operate and maintain our business or carry out the activities set out in the purposes in Item B above or as authorised by you.




  1. When you browse and/or use our platform (platform as defined in our Terms of Use), we automatically receive your device’s internet protocol (IP) address.
  2. Cookies are required to use our platform. We use cookies to monitor your use of our platform. We may use all demographic data collected through cookies.
  3. We may automatically receive and record location services information from your devices. You can enable or disable location services when you use our platform at anytime. Should you enable the location services function, you hereby consent to our collection and dissemination of your device location in accordance with this Privacy Policy. We shall not be liable for any damages therefrom, arising out of your informed decision to allow other users to see your device location information.
  4. You may access our platform by connecting to your social sharing network account. This may allow us to collect your personal data from your social sharing network account in accordance with your privacy settings set up and the social sharing network’s privacy policy.





  1. We reserve the right to modify, amend, and alter this privacy policy at any time, without any notice to our user. Changes and clarifications of the same will take effect immediately upon our posting on our platform.
  2. If our platform is acquired or merged with another company, your information may be transferred to the new owners to enable us to continue providing you our services.




Kindly contact us should you have any queries, complaints, corrections of your personal data provided to us.


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